Privacy Policy

Techniserve IT Services, Inc. (“Techniserve IT Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information that may be provided through our website. This Privacy Policy explains how information may be collected, used, disclosed, retained, and protected when visitors use our website or contact us.

1. Information We Collect

We may collect information that visitors voluntarily provide, including:

• First name and last name
• Company name
• Email address
• Telephone number
• Service interests
• Support requests and consultation requests
• Messages and information voluntarily included in communications

We may also collect limited technical information automatically, including:

• IP address
• Browser type and operating system
• Device type
• Referring website
• Pages viewed and general usage information

2. How We Use Information

Information may be used to:

• Respond to inquiries, support requests, and consultation requests
• Communicate with customers and prospective customers
• Understand service requirements
• Provide requested information
• Improve website functionality
• Maintain security and prevent fraud or abuse
• Maintain business records
• Comply with applicable legal obligations

3. Contact Forms

Information submitted through website forms may be transmitted to contact@techniserveitservices.com. We may use submitted information to respond to the request and communicate regarding relevant services.

4. Cookies

The website may use cookies and similar technologies for functionality, security, analytics, and performance. Where required by applicable law, appropriate choices may be provided regarding non-essential cookies.

5. Analytics

The website may use analytics technologies to understand general website traffic and improve website performance and usability.

6. Information Sharing

We do not sell personal information submitted through this website.

Information may be shared with service providers that support:

• Hosting, email delivery, analytics, and security
• Website operation, communications, and technical infrastructure

Information may also be disclosed where required by law, court order, legal process, or legitimate governmental request.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

Information may be retained as reasonably necessary to:

• Respond to inquiries and provide services
• Maintain records and resolve disputes
• Enforce agreements and comply with legal requirements

9. Third-Party Links

The website may contain links to third-party websites. Techniserve IT Services, Inc. is not responsible for the privacy practices or content of third-party websites.

10. Children

This website is intended for business and general technology service purposes and is not directed toward children. We do not knowingly solicit personal information from children.

11. Privacy Rights

Depending on applicable law and location, individuals may have certain rights concerning their personal information. These may include rights to access, correction, deletion, restriction, objection, and other rights provided by applicable law.

12. Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page.

13. Contact